[10/01/12 12:19:18] User Command: attended [10/01/12 12:19:18] DUP Capabilities Value: 6291455 (0x5FFFFF) [10/01/12 12:19:18] DUP Vendor Software Version: A02 [10/01/12 12:19:18] Local System/Model Compatible with this Package? Yes [10/01/12 12:19:18] Local System OS Version: 6.1.0.0 [10/01/12 12:19:18] OS Compatible with this Package? Unknown [10/01/12 12:19:18] Local System OS Language: Unknown [10/01/12 12:19:18] Language Compatible with this Package? Click to expand.lets try the following - see if it is the correct device using your service tag number - goto the dell website and download and install the drivers to find out the drivers you are missing if you do the following for all the items in device manager with a! Against ------------------------------------------------------------------------ How to identify hardware in Device Manager right click on the device with a yellow!
From the menu choose properties Click on the Details Tab Under the Property - drop down Select hardware ids Right click and select all Then right click again and select copy Copy and paste that information here You should see a code similar to this PCI VEN_8086&DEV_008A&SUBSYS_53058086&REV_34 please reply with the full code for your device(s) The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example: PCI VEN_ 8086&DEV_ 008A&SUBSYS_53058086&REV_34 Vendor ID = 8086 Device ID = 008A Post back those two numbers make sure we know which is vendor ID and which is device ID These codes can be looked up at this site As an example the link for that database tells us that; Vendor ID code 8086 is for this vendor - Intel Corporation Device ID code 008A is for this device - Intel Centrino Wireless-N1030.