This article provides information on using Microsoft resources to resolve Microsoft Office 2013 and 365 installation issues. • • • • • • This guide deals specifically with Microsoft Office versions 2013 and 365. You may experience problems when you are trying to install or reinstall office, especially after malware or virus removals. Sometimes you'll encounter an error during a clean first time install. Microsoft are aware of this and have a multitude of resources to help you resolve any issues you may come across. The guide below will link you to some general troubleshooting help, along with links to various Microsoft tools and resource articles that can prove useful. We have also included the links for downloading office if the customer has their product key to hand or that they have created an active Microsoft account which is related to their office product.
If this guide doesn't resolve your particular issue, you can always contact Microsoft directly or contact your technical support for further help. Microsoft has a fix it tool for every version of office. This includes an Office removal tool that should be run before reinstalling the software. Note: The fix it solution centre will also help with other problems such as Internet explorer and other Microsoft Software, including operating system issues.
You can use the general page to find the proper fix solution and then either use the direct link or send it to an end user. • If the office install is saying that there is a problem just now then you can: • Click on Start • Then All Programs • Select Microsoft Office, then right click on any of the titles seen • Select Run as Admin, then Continue and this should allow the activation to complete Should the activation fail you can choose to activate the product by telephone. Run the activation wizard and follow the on screen instructions.
Here is a simple solution to extract your Office product key from the OS installed on your PC without using any third party software. If you have Office 2007, 2003 or earlier, then you have a 32-bit version as there was no 64-bit version released. Also, if your Windows is 32-bit, then your Office is also 32-bit.
Decrypt P25 Radios on this page. Opus Chords Sans Font. Note: Dell can't and doesn't keep a record of your Microsoft Software Products Serial Numbers. If you've lost the product serial number, you would be best served to contact Microsoft if the key was ever activated or use a Microsoft tool to recover the serial from your system. Microsoft Office Repair If you have an issue with Microsoft office 2013 or 365 and you haven't recently reinstalled your Operating System or had any Operating system issues.
You should always attempt a Repair as the easiest way to resolve an Office problem, before resorting to removing and reinstalling the software. You can run an Online Repair of Office. Back Windows 7 • Click Start • Click Control Panel • Then click Programs and Features • Click your Microsoft Office program and then click Change • Select Online Repair and then click Repair After Online Repair process is complete, you should be able to use your Office 2013/365 applications.
Microsoft Office Removal If the online repair does not work, then removal and reinstallation of the product will be needed. This can be done by following the same steps as above but rather than selecting repair you would select uninstall. Back Windows 7 • Click Start • Click Control Panel • Then click Programs and Features • Click your Microsoft Office program and then click Change • Select Uninstall If this method fails to remove the product, then the Fix It links below will take you to the removal tools. • • If the Office 365 uninstaller does not remove the software or comes up with an error then there are temp installer files that will have to be removed first. Remove the remaining Windows Installer Packages: • Open the Office 15 installation folder - By default the folder is located at C: Program Files Microsoft Office 15 • Open the Root Folder • Open the Integration Folder • Delete all the C2RManifest*.xml files - such as c2rmanifest.officemui.msi.zip.en-us • Rerun the Removal Tool and restart the system, once the tool has finished Microsoft Office Reinstall Office Download Link •.